Returns & Refunds policy

At Una Publications,, we understand the importance of ensuring our customers are completely satisfied with their purchases. That’s why we offer a hassle-free return policy, allowing you to return any book within 30 days of delivery for a full refund, provided it is in its original condition. Whether you’ve changed your mind, received the wrong item, or simply found that the book isn’t what you expected, we want to make your return experience as seamless as possible.

To initiate a return, simply contact our customer service team, and they will guide you through the process. Remember, the book must be returned in the same condition as it was received—unaltered, undamaged, and with all original packaging intact. Once we receive the returned item and confirm its condition, we will promptly process your refund.

You can inform us of your decision by e-mail 9xpressions@gmail.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the books to be eligible for a return, please make sure that:

• The books were purchased in the last 30 days

• The books are in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

16732 Sioux Lane, Gaithersburg, MD 20878

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail 9xpressions@gmail.com